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Santa Cruz Customer Relations

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scs
Posted: Wed Nov 27, 2002 12:21 pm Reply with quote
ORDER OF THE SKULL ORDER OF THE SKULL
Joined: 04 Oct 2002 Posts: 5536 Location: USA
I just want to give a shout out to santa cruz snowboards, their customer relations are second to none, unlike alot of compaines out there they care, they want your feedback, if you are unpleased let them know, if you are happy as a pig in shit let them know. I had a problem with a board that I bought over a year ago (warantee for 1yr) and they've done everything in their power to make it right even though they have no obligation whatsoever besides making one SC fan stay an SC fan. Prompt, polite, eye to eye emails, support them they are keeping it real. You do not hear much about them because they are not massproducing their boards slapping them together with scotchtape and elmers glue and pushing them towards the worldindustries/forum croud, they know their boards are top notch, they know the people that buy them have come to know santa cruz as a top notch quality company that won't cut corners to meet demands. Shout out to SCS.

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ukoldschool
Posted: Wed Nov 27, 2002 12:46 pm Reply with quote
Joined: 13 Oct 2001 Posts: 7189 Location: London, UK
Shout out to scs...

Said the man with the screename scs.... hehe

Seriously tho, are their boards any good? IVe looked at a few of the ones with old skate graphics and the construction didnt look that great.I suppose those boards are price point though......

J.
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scs
Posted: Wed Nov 27, 2002 1:00 pm Reply with quote
ORDER OF THE SKULL ORDER OF THE SKULL
Joined: 04 Oct 2002 Posts: 5536 Location: USA
I think they have two lines of lower quality (burton quality), the c series (ones with the grosso toybox/devil) and the other series has the screaming hand, the high end models are probally the best quality boards I've ever seen/ridden (and I've ridden libtech since '92) this is my second sc deck and its even nicer then the first not one single flaw on either, super high quality.

Check my ebay: santacruzsnowboards
sad huh.. lol
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ukoldschool
Posted: Wed Nov 27, 2002 8:39 pm Reply with quote
Joined: 13 Oct 2001 Posts: 7189 Location: London, UK
I might well check them out when i get to Canada in March ish... Im riding a big old One track right now - I like a board made properly by a rider orientated company - hence my dislike for anything made by Burton!

J.
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