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Sector 9 SOLID company

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TAOS
Posted: Wed Mar 28, 2012 11:49 am Reply with quote
ORDER OF THE SKULL ORDER OF THE SKULL
Joined: 14 Oct 2008 Posts: 11330 Location: Fuck_mOOk FL
I just like to give props to big companies that do the right thing.

I have a set of Sector 9 wheels. One of the wheels started 'chunking' So I hit up Sector 9 to see if this was normal ect...my son and his buddy rides this board sometimes and I didn't the wheel breaking apart while they were riding it.

Wheel;



So I got a quick response from Ken at Sector 9. He said it was fairly common and shouldn't be an issue, but since I told him my boy rides the board too, he asked for my address and said they'd send a new wheel.








Got the box within a week;






not only did he replace the wheel, but added a grip of stickers and a DVD....

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zeno01
Posted: Wed Mar 28, 2012 8:49 pm Reply with quote
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Joined: 12 Jan 2007 Posts: 5841 Location: Fargo, ND
Good to see them stand behind their product.

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gogomouse1
Posted: Thu Mar 29, 2012 3:47 pm Reply with quote
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Joined: 11 Mar 2006 Posts: 5842 Location: vegas
Although I'm not the biggest fan of their buisiness model- trying to sell to both the Zumies-types all the way up to the pro race crowd, they do make a good product..... I've got several sets of their wheels, never had a problem.

Were the wheels used for sliding?
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bigkizza
Posted: Fri Mar 30, 2012 7:13 am Reply with quote
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Joined: 13 Feb 2012 Posts: 498 Location: adelaide,Australia
my wheels used to to get torn up like a bitch when i used to slide on my road. one sesh and they'd be recked!!
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